There’s a very good article by eMarketer’s Ezra Palmer on iMedia today about harnessing the power of blogs. From reputation management to customer service, Palmer describes the opportunity companies have to connect with the slice of the population the best responds to the blog format.
Keeping it “real” with blogs
3 comments for Keeping it “real” with blogs
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Trackback by Diva Marketing (Blog) — August 29, 2005 @ 7:03 am
It’s interesting how two different conclusions can be drawn by reading the same article.
People do business with people they know and like – sometimes regardless if it is a fit or not. Why not take advantage of this fact? From my perspective Ezra was telling the readers to use blogs as a window into the soul of your company.
Comment by Teresa Caro — August 31, 2005 @ 3:18 am
Yes, that’s what I was thinking, hence the post title, “Keeping it Real with Blogs” as opposed to fake blogs, or stiff corporate speak, PR spin, etc.
Keeping it real means, at least to me, presenting honest and open information. In this case it’s in regard to how a company presents itself through a blog.
Comment by Lee Odden — September 1, 2005 @ 12:16 pm