Good quality content is like the gold standard to companies wanting to be found through organic search. Many SEO experts will all agree, after you have a website optimized for search there is nothing better than good quality, relevant content to make you successful. This is what drives the robots and spiders used by search engines to find information about you and your company and eventually to your site. If you don’t have constantly updated and quality content on your site, the spiders and robots will stop visiting and stop telling the world about your business.
Why do I continue to mention quality content? This question is often asked by my clients that want to merely throw up some stuff on their website about their company without really having a voice or direction to the content. The first thing a business should recognize is that their website is often the first chance they will have at an audience for a potential customer. The content on their site should be relevant to the customer’s needs. A customer wanting to look for a replacement battery for their latest gadget doesn’t want to come to your site to learn about the history of your company and why you started business, they want that battery and they want it now. If your company is on the cutting edge of that technology you should be talking about that gadget and why your company is providing the best replacement batteries for the best cost and can have it to them when they want it. This is what the search engines can root out and find for their searching customer.
My good friend and colleague Dave Taylor has coined the term (and I wish I had done it first) “Findability.” This may seem to basic and it is beyond simple, but many companies don’t understand the concept. Taylor describes findability in his latest speech during the Affiliate Summit in Florida thus:
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“…findability is the concept of how easily can people find you when they’re looking for your service or product.”
The yellow pages in my home is taking up wasted space. I simply do not use them to find a business or product. I use a search engine like Google, MNS or Yahoo to get me what I want when I want it. Recently, my wife and I needed a plumber to take a look at our water heater. Where did I go to find this plumber? I went to Google and stuck in the search phrase “water heater, maintenance and plumber and Longmont, Colorado”. Within minutes of that search, I had a plumber on the way to my home and he was gone in 4 hours (I’m definitely in the wrong career option). Now imagine if you were the hot water heater guru in Colorado and every day posted a little something about water heaters, maintenance and plumbing, you could guarantee you would probably be very high on the list in the natural search results. You didn’t have to out bid that other company that came up in the paid search results. Your company was front and center on the screen because you provided that search engine quality content that was updated constantly and robots and search spiders where there waiting in line to gobble up what you have to say about your industry. Taylor in another portion of his talk in the affiliate marketing conference made me chuckle with:
“I don’t care whether you’re a marketing and affiliate program, or you’re marketing products as an affiliate, either way, if I’m searching for your product or service, and I can’t find you, you really have a problem. And for most small businesses, I think it’s absolutely the case that they’re already dead, and they just haven’t noticed yet.”
Thanks Dave and those of you that are interested in the rest of what Dave has to say about “Findability” you can see his whole presentation at the Affiliate Summit 2006 East and at his own site at The Intuitive Life Business Blog.Â
Content is the gold standard of blogging. Keep it fresh, keep it relevant, and keep it contstant. You won’t be one of those small businesses out their walking around with the walking dead.
These points can’t be stressed enough. Companies have to think from their customer’s point of view when developing content. Many don’t. In terms of findability, I think another key issue is site navigation. You have to make it easy for visitors to get to the information they need once they hit your landing page.
Comment by Brad Shorr — August 24, 2006 @ 8:51 am