According to a tally by blog vendor Socialtext, just 40 of the country’s largest 500 companies have blogs. For many businesses, blogs remain a mysterious medium dominated by teenagers and technology geeks, says Information Week.
Most execs “do not read them, they do not understand why people write them,” says Charlene Li of Forrester. that will have to change if they want to stay current with customers. “It’s a different mind-set that they have to understand,” says Li in the Information Week article
This last week Bulldog Reporter’s PR University held their annual new media and advanced PR technology in practice seminars in New York City and San Francisco. There has been a big shift in the knowledge and attitude of the attendees. Last year they did indeed find blogs to be a mysterious medium. This year they are much more up to speed on blogs and why a business would or should blog, but it’s the social media aspect that has them flummoxed.
GM is one blog that gets it. They use consumer-generated content from YouTube and Flickr on their FYI Blog, and encourage people to lable images in Flickr with the tag GMFYI.
“Social media is a unique thing that’s going on on the Web right now, and it’s important for us to take part in it,” says Bill Betts, manager of Web services for GM communications.
This social aspect tagging and bookmarking content is the next thing companies need to get their heads around. Markets are indeed conversations and people are sharing content with each other and with the rest of the world. With all the new social media tools available anyone can do it, and they can do it in the blink of an eye.
A political pundit interviewed recently on TV about the John Kerry Iraq statement commented that in today’s world of lightning-fast communications, someone in the audience with a video camera on their cell phone can take a clip of a speech, or a corporate meeting, and it will be on YouTube before the meeting is over. Â
How can businesses benefit from all this? Make your content relevant, authentic and interesting. Then syndicate it. Make it easy to subscribe to the content and include social media elements that make it easy to share it.
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