Sun Microsystems CEO Jonathan Schwartz gave a great keynote interview at the Web 2.0 Expo last month. He was interviewed by Tim O’Reilly. The 30 minute-plus interview covered a wide range of fascinating business- and technology-related topics, not the least of which was business blogging. The first five minutes after the introduction concentrate specifically on how Schwartz — whom O’Reilly called “One of the most senior bloggers around” in terms of business leadership — uses his blog to reach both employees and potential clients.

Jonathan Schwartz accepts blogging wholeheartedly, but rejects the word itself. “‘Blogging’ will at some point be a little anachronistic. I communicate. My number one job as a leader of a company is to communicate. You used to communicate by being the celebrity CEO, you flew around and spoke with heads of state, and got local media to cover it, and got your message out in an inefficient and environmentally irresponsible way. Then the Internet came along and gave you access to the whole planet all at the same time. So why not use the Internet as a way to communicate directly and authentically to the marketplace? Then I will have satisfied at least one portion of my job.”

Blogging doesn’t just communicate with the marketplace, though. Sun’s CEO also uses his company blog to communicate with the more than 32,000 Sun employees. When they have questions about business decisions, Jonathan can respond to both the company and the marketplace via his blog. “If you are going to lead, you must communicate,” he said in the interview. “You can communicate in many different ways, through your actions, through your products. The way I communicate is by using the spoken and written word.”

Schwartz is a genuine blogger — he’s very much against having the PR people do any writing for him. But do they mind that they’re not in control of his message? “I don’t think I’ve ever terrified our PR department, but I’ve terrified our securities department once or twice, and they’ve been very quick about telling me to put in a safe harbor statement at the beginning of the post, and then they make an SEC filing based on what I just said, but now we’re very practiced about this and that’s no longer the norm. I can get away with a link to a safe harbor statement now.”

The CEO isn’t the only blogger at Sun — more than 4300 people at the company, from marketing and HR staffers to high-level engineers and managers have blogs on the Sun Microsystems corporate site. Some of them are in languages other than English, and many of them are fascinating not solely as an insight into the internals of one of information technology’s founding companies, but as a collection of smart people who love to share ideas about a wide range of subjects. “The most terrifying day for me as a blogger was when our general counsel started writing a blog,” Schwartz said jokingly. “Actually that’s not true — he’s very thoughtful. And guess who reads his blog? Other general counsels.”

The rest of the interview covers Sun’s MySQL purchase and the integration of two businesses into one, Sun’s open source strategy, cloud computing, how giving away products for free gives insight into the market and access to potential hardware and services customers, utility computing, the evolution of high-performance computing, the “black box” data center, efficiency and power consumption (“[electricity] is the number two expense, next to people”), and how blogging helps inform people about all of these issues.

Good stuff!

If you’re a CEO, you’d do well to emulate Jonathan’s approach to business blogging.

In my blog post about the importance of your avatar in social media marketing, I included my headshot photo to show folks what I use as my avatar on social media sites:

Seeing this in my post gave one of my readers, Dave Dugdale, the idea to append his photo to the end of posts on his blog’s RSS feed. That is a great idea. That headshot image of me appears only in my aforementioned post because I added it by hand. It certainly wouldn’t be hard to automate it so that your image (and byline, and links) would appear on ALL your posts. Then, folks using RSS readers and website aggregators like Bloglines and Google Reader will see this photo and byline while reading your post, helping brand you and letting people know who you are. You, as the author, will appear more real, more tangible, more human, to the reader. S/he will relate to you more as a fellow human being, take notice of you, remember you, and listen to what you have to say. S/he may even then recognize you at conferences and introduce herself/himself to you (this has happened to me on many occasions!).

Another important benefit of this tactic is that it somewhat thwarts content thieves who “repurpose” your blog post content on their blogs. If they are scraping from your RSS feed, they will be putting up your photo, byline, and links on all the posts they stole from you! (By the way, if they are scraping your HTML — which won’t be nearly as common — then the photo and byline would need to appear on your blog site, not just your feed.)

So how do you accomplish this — putting a sig line containing your image/avatar on all your posts? You could add the sig line to your template (theme) files. But there are other, easier ways. For instance, if you’re running WordPress, there’s the RSS Footer plugin or the WP-Avatar plugin.

Or, if you’re using the excellent Feedburner service for your RSS feed, there’s the “Feed Image Burner” tool.

You can also put a tiny image of yourself into your blog’s favicon too, which will cause it to show up next to your blog’s name on many RSS readers. That’s what I’ve done on my blog. Here’s what it looks like:

If you don’t have a custom favicon, don’t know how to create one, or don’t know what I’m talking about, then you should read my post Favicon and Robots.txt – Must-Haves for your Blog.

Everyone has secrets to their success. It’s what makes them tick and it’s what makes them get things done. I’d love to share with you the secrets to success that I have found and would love to hear about yours.

I think that regardless of what we do in business, be it blogging, administration, bookkeeping, etc., we still need to have that secret in order to push forward.

1. The Speed of Implementation.

I can’t take full credit for this. I mean, I’ve always done it but I didn’t come up with that line. I don’t really know who originally said it but I saw it on an Eben Pagan video and it resonated so well with me. To be successful, you must take your ideas and implement them – FAST. Don’t hold back and don’t dilly-dally with details and with trying to be perfect. Get it up there and out there and tweak as you go.

2. Using Your Strengths & Delegating the Rest.

Don’t try to do everything yourself. Let’s face it – we all know you’re brilliant but to be successful, you need to learn that you aren’t the best person to do everything in your business. Read the E-Myth Revisited for a great take on what it means to wear many hats as an entrepreneur. It’ll make you realize that you should focus on what you’re good at and then delegate out the rest. Find the right people and they’ll pay for themselves.

3. Surround Yourself with a Good Support System.

This is essential. I’ve always been blessed with a great support system. My family has always supported my dreams and has never held me back (even if some of them – like wanting to be a millionaire before I turn 30 – seems far-fetched) and my husband is numero uno in terms of providing me with space and time to grow and build my business. Learn to surround yourself with positive people and rid yourself of the toxic people.

4. Only Do What You Love to Do.

I try to implement this daily. I don’t do anything I don’t love to do. Why? If I do things I don’t like to do, I run the risk (the high risk) of doing a poor job at or taking light years to turn it around to my client. We’re not meant to do everything. We’re just not. It’s the same with clients – we’re not meant to work with everyone. We’re meant to do the work where our passion lies and where our heart is because THAT makes us successful.

5. Only Work With People Who Energize & Inspire You.

This is really important. While it sounds similar to the support system, this refers more directly to your clients and/or customers. I’ve had an interesting entrepreneurial life thus far and I’ve met both really amazing clients and other clients whose styles did not mesh well with mine. I’ve come to learn that I’ve got certain characteristics that not everyone can get used to – for example, I only do scheduled calls due to my busy work schedule – and if the people I work with can’t come to terms with that, we won’t work over the long-term. So, find people that you are inspired and energized by and who embrace your talents and understand the way you work.

6. Limit Your Overhead.

Don’t do things in a complicated way. I swear to you, for everything you want to do in your business, you can usually do it on the cheap AND get a really professional result. I’ve hardly spent any money on marketing or advertising for my business. Aside from my website, I have very little marketing overhead. My websites are done inexpensively too because I do them myself. I understand that not everyone has that talent but do your research, stay in the green and you’ll become more successful. Think of how much less stress you’ll have when money is not an issue!

7. Be Aware of Your Human-ness.

I love this one. I often find that in the land of the entrepreneur, too many people forget that they are human (or that those they are talking to are also human). What I mean is that often times, things are done or said that would never be done or said if both parties were standing in the same room. Treat your fellow entrepreneurs with respect and you’ll go a lot farther. This too is something I’ve learned as I’ve grown as a business owner and moved out of that ‘corporate’ mindset.

8. Be Generous.

Don’t be afraid to give away information or help out your fellow business person for nothing in return. I don’t mean start giving away your services for free but sometimes, provide advice or give away an ebook and do it for free. Don’t ask for a favor in return and don’t ask for payment. Just do it. It feels great and people will remember you. Michael Port, a past client of mine, used to quote often “Long after you’re gone, people won’t remember what you said but how you made them feel.�

What are your keys to success?

Back in December of 2007, I decided that I wanted to try something new and fresh with my website. I was also getting tired of the standard websites with their uniform look and I didn’t really feel like I was getting any benefit from it. So, I did a bit of research and decided that I wanted to try a blogging platform and after a bit more research, I chose WordPress.

Before I fully converted to the blog, I was receiving approximately 900 unique visitors each month.

• By January, one month after I converted, I was receiving 1300 unique visitors.
• By February it had grown to 2500 unique visitors
• In March, it had grown to 4000 unique visitors in the month.

That is four times the traffic I started with!

So, let’s look at the top five reasons why you need a blog (in my biased opinion, WordPress is the way to go so I will reference WP throughout this post but you could use any blogging platform to achieve these same benefits…):

1. Blogs are User-Friendly and Very Easy to Use

The upside to having blog software as opposed to a website is that it is very user-friendly. The blog uses a GUI, or a graphic-user interface, which means that that everything that you may need to do is laid out in simple to understand graphics. The blogging software also conforms to the standards of most other software programs. For example, the graphic icons you see in Microsoft Office programs are very similar to the graphics you’ll see inside of your blog.

The reason that this is so important is that YOU can update your OWN website and you don’t need to pay high prices in web design fees to do so! There is no messing around with HTML code, you can avoid having a dull, lifeless site that people only visit occasionally and instead, you can update it yourself and give people a reason to return again and again and again.

The other upside to this is that when you want something changed quickly, you can do so. You no longer have to wait on a web designer or a virtual assistant, you can just pop in to the dashboard and update the page you need to make changes to and click save and boom – you’re done!

Making regular posts is also easy to do. In a few, short clicks and then some keystrokes for the body of your post, you can have fresh, new content on your blog immediately. If you’re feeling particularly creative one day, you can write a series of posts and save them all to post on future dates. For me, I will write eight or nine blog entries at a time and save them to post one or two days apart. This is also useful if you are going on vacation. In February, my husband and I went to the Dominican for a vacation and before I left, I wrote blog entries to cover the week I was gone and just posted them in advance. On the days that I specified, my blog entries showed up on the blog!

2. Blogs Are Easy to Navigate

All blogs follow a fairly standard style of formatting and navigation. Although each template may look different, they all contain the same standard elements. When I visit a blog, I always know where to go to see Recent Posts. I also know that on the majority of blogs, I will be able to find a place to subscribe to the blogs feed. A feed is simply a syndication of your blog entries. That syndicated text is then sent out to your blog visitors feed readers and is sent out to the search engines, etc. This is part of the reason that blogging is so powerful in getting people to your site.

Have you ever visited a website where every menu has been different and each sidebar contained different text depending on where you were on the website? Those types of websites are confusing and they don’t lead the website visitor where they should be going. With blogging software, it remains standard and is always updating itself. When you make a change on one sidebar, it automatically updates on every other sidebar which eliminates any sort of confusion for your website visitors.

A great book I want to recommend is Steve Krug’s “Don’t Make Me Think.� Even if you don’t design websites, you want to read this book. A lot of the reasons that I love blogs are outlined in his usability section. He references making websites more functional by following his principles but what is so great is that a blog already conforms to many of his standards.

3. People Can Subscribe to Your Blog and Stay Current

Now, I want to explain what RSS is first. RSS stands for Really Simple Syndication. What it is is a family of web feed formats used to publish frequently updated digital content, such as blogs, news feeds or podcasts. People who are into blogging will use your RSS feed to do a few things:

• They may subscribe to receive a daily digest of new content. Think of how powerful this is in terms of keeping you in touch with your target market. If someone receives constant, updated messages from you, you are always in their line of sight and they will see what you are up to, new products or services you are launching and how much knowledge you have on your chosen subject.

• They may also add you to their feed reader. I have a program that I use called Feed Demon and this software program tracks all of the blogs I am interested in by capturing and updating the feed that comes from the blog. Each day I can open up this software program and have an instant summary of every blog I have subscribed to and I can review what it is people are talking about. This allows me to stay current without having a thousand bookmarks in my internet browser or trying to remember which blogs I liked to read. The same is true for your visitors. They want a quick, easy way to be reminded that you exist and that you are posting things that they want to know about.

Normal sites don’t do this for you unless you are putting out a monthly ezine that contains all of your business updates. By having the blog, you can nearly cut out the monthly ezine and just let the blog do the work for you!

4. Search Engines Love Them and They Are Content Managers

In fact, it’s so easy to build content on your blog that I have actually created info-products based on content I had blogged about over the past year. Info-products become simple to do because you aren’t creating fresh, new content each and every time. What you blog about could become an article which could turn into an e-book. Blogging gets you into the habit of writing and creating which then allows you to easily and effortlessly create info-products.

Your visitors will also love this because when they show up on your site looking for assistance in your chosen profession, they can find a whole archive of great content. Most of my blogging clients will archive their past newsletters or e-zines on their blogs so that their clients can read past issues without having to download PDFs or visit thirteen or fourteen different web pages.

Search engines love blogs for a number of reasons. Number one, they love the fact that fresh, new content is being posted all of the time. Even if you are only updating it once a week, you will still see the benefits from it. Each and every time you post something to your blog, the search engines are automatically pinged and if you have pinging software installed, which is free and simple to use, it’ll automatically ping the different services that should be pinged.

Number two, search engines love hyperlinks and trackbacks. Hyperlinks are links to other people’s websites, blog entries, audio files, etc. and track backs are special links from someone else’s blog entry that let the other person know you’ve blogged about him or her. It also posts YOUR entry on their site for other people to read. This is how blogging also becomes so viral.

5. They Become an Active Networking Source for Your Business

For me, I have met a number of brand new people through my blog. Some of these people became clients, others were just frequent readers that became friends and others asked me to collaborate with them on special projects. By having a blog, you can become a place where people visit to learn about what it is you are writing about but also so that they can meet you, get to know you and someday work with you. You can build a community and allow other people to meet through you which then allows people to talk about you and get your name out there.

If you think of standard networking, you think of people showing up to an event for about an hour, rushing through the crowds trying to get business cards and then leaving the event and never really having a true feeling of connection. I’m sure we’ve all experienced this. Blogging gives your interested parties a place to come to learn about you. They can start to see how you both would benefit from knowing each other and they will be more apt to approach you over time. This is a much more effective way to network and you don’t need to worry about your business card being thrown in the trash.

Another way that it becomes a networking tool is when you reach out to other people’s blogs. Once you start blogging, you will quickly realize that the whole world is blogging and there are many great things to be read. By visiting other people’s blogs and leaving comments on their posts, you will do two things: one, you will introduce yourself in a non-threatening or non-imposing way to someone you may not have wanted to just e-mail in the past and two, by showing that you have interest in that subject on their blog, you’ll gain interested visitors who share similar interests.

Erin Blaskie is the owner of Business Services ETC, The VA Coach and VA Matchmaker.  She services internet marketers, coaches, speakers and solopreneurs with their everyday operational needs which frees up their time to focus on the big picture.  She can be found at www.erinblaskie.com.

Feed readers are tools that keep track of the blogs you have interest in. You may use your feed reader to keep track of competitor’s blogs or blogs that will notify you of trends or important news. Whichever blogs you choose to add, there are some great ways that you can make use of that blog traffic.

Here are some of the ways that to generate traffic to your blog.

Build a Network

When you’re reading other people’s blogs, you’ll develop a network of like-minded individuals and people who share similar interests. You can also meet people to provide your products and services to and you’ll find people who have products and services that you need.

The beauty of creating a network this way is that the more you are on other people’s blogs and commenting on their posts, the more traffic you will receive. The thing to remember is that people love to have visitors on their site and they want to know who those people are. If you’re commenting on posts they have written, you can bet that they are going to appreciate that and check out your site as well.

Do This!

Register a feed reader account at a website like Newsgator (www.newsgator.com) or Blog Lines (www.bloglines.com) and add some feeds from your favorite blogs. Now, spend about 1 to 2 hours per week reading your blog feeds and comment on posts that you feel you can provide valuable feedback on.

Create Links Back to Your Site

By commenting on other people’s blogs, you’re creating a search engine ranking fiesta and all roads lead back to you! Page rank is determined by a number of things but one of those things is how many incoming links you have to your website. The more links, the higher you rank.

One thing to keep in mind though is that a simple comment is not going to give you much back in terms of valuable traffic and notoriety. When posting comments and creating these links back to your site, you want to be sure there is some substance in your comments.

Another way to create links back to your site is to write great blog entries that people will want to post onto their blogs. In the world of blogging, people ‘copy’ content all of the time and link back to the original author. This allows you to have a viral marketing source and you won’t need to do anything to generate this traffic.

One last way to create links back to your site is to add your favorite bloggers to your “Blog Roll� and request that they add you to theirs. If you have a lot of colleagues, friends or family who also own blogs, ask them to also add you to their “Blog Rolls.� All of these incoming links will increase your traffic AND your page rank.

Do This!

Right now, go to your blog and create a “Blog Roll� if you don’t have one already. Add your favorite bloggers to this list. Next, ask your friends, family and colleagues to add you to their links list on their blogs. Make sure that whatever you do in terms of links, it is reciprocal so that both parties benefit.

There are many ways to generate traffic but those are just a couple of the ways to utilize the RSS feed reader tool that you have to stay in the line of sight of your potential customers (and ideal clients).

Erin Blaskie is the owner of Business Services ETC, The VA Coach and VA Matchmaker. She services internet marketers, coaches, speakers and solopreneurs with their everyday operational needs which frees up their time to focus on the big picture. She can be found at www.erinblaskie.com.