If you’re still on the fence about the power of blogs in business, our cause has a new advocate: Bill Gates. At the recent Microsoft CEO Summit 2004, a conference for CEOs, Gates raved about blogs and product-oriented communities, two related trends I’ll be talking about later today at AdTech. Thank you, Bill, you just made my presentation! Read the complete speech in the link above or read the BBC’s assessment of the key points on blogs, or just read the pertinent section of the speech excerpted without permission here:

Another new phenomenon that connects into this is one that started outside of the business space, more in the corporate or technical enthusiast space, a thing called blogging. And a standard around that that notifies you that something has changed called RSS.

This is a very interesting thing, because whenever you want to send e-mail you always have to sit there and think who do I copy on this. There might be people who might be interested in it or might feel like if it gets forwarded to them they’ll wonder why I didn’t put their name on it. But, then again, I don’t want to interrupt them or make them think this is some deeply profound thing that I’m saying, but they might want to know. And so, you have a tough time deciding how broadly to send it out.

Then again, if you just put information on a Web site, then people don’t know to come visit that Web site, and it’s very painful to keep visiting somebody’s Web site and it never changes. It’s very typical that a lot of the Web sites you go to that are personal in nature just eventually go completely stale and you waste time looking at it.

And so, what blogging and these notifications are about is that you make it very easy to write something that you can think of, like an e-mail, but it goes up onto a Web site. And then people who care about that get a little notification. And so, for example, if you care about dozens of people whenever they write about a certain topic, you can have that notification come into your Inbox and it will be in a different folder and so only when you’re interested in browsing about that topic do you go in and follow those, and it doesn’t interfere with your normal Inbox.

And so if I do a trip report, say, and put that in a blog format, then all the employees at Microsoft who really want to look at that and who have keywords that connect to it or even people outside, they can find the information.

And so, getting away from the drawbacks of e-mail — that it’s too imposing — and yet the drawbacks of the Web site — that you don’t know if there’s something new and interesting there — this is about solving that.

The ultimate idea is that you should get the information you want when you want it, and we’re progressively getting better and better at that by watching your behavior, ranking things in different ways.

Another big phenomenon is building communities around Web sites, around products. And virtually every company ought to have on their Web site the ability for their customers, their suppliers, various people, to interact and their employees to see the dialogue taking place there and jump in and talk to them and help them.

The idea of these communities making these things fun, how you make sure nobody dominates the community or invades the community, a lot of progress there that make those things important. Built into every one of our products now are connections back to the community, a thing called Office Online, or Visual Studio, our development tools have the developers online, that’s called MSDN. And we learn so much about what people are doing or what they want from that and we literally require our employees to engage in those communities so they’re up there and visible and getting that direct exposure not through statistics but through particular customer dialogue.

Information visibility. This is one that we often talk about, because our view is what’s being done in terms of insight in information is so small compared to what can be done and what should be done — seeing trends in customers, seeing quality type issues, tracking those, even the most basic things around budgeting, forecasting, sales analysis — getting it so somebody can take form the back-end systems that have the information in a very complex form necessarily and navigate that and bring that into their ad hoc tools, typically Microsoft Excel, and play around with it and yet still be connected to the updates and not run any issues about is it secure enough that they’ll let you get at that information, that’s been a big challenge. Steve will talk about a few cases where I think we’ve really got some best practices here in terms of insight into the information.

My only question is, where’s Bill’s blog?

Microsoft.com: Remarks by Bill Gates…Microsoft CEO Summit 2004

Ali Mohammad Abtahi

This is nothing short of mind-blowing: a blog by Ali Mohammad Abtahi, Vice President of Islamic Republic of Iran. In English, no less. Talk about blogs being revolutionary.

Blogs have actually become very popular in Iran, as this Wired story and this BCC story attest. But a senior politician in any country blogging is remarkable, particulary one that we, in the West anyway, think of as so restrictive as Iran. It will be interesting to watch what becomes of this remarkable site, which has been around since January, 2004.

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Mark Cuban

Mark Cuban, multi-millionaire entrepreneur and colorful owner of the Dallas Mavericks NBA team, has taken to blogging quite enthusiastically with this site that launched in March, 2004. From his “About Mark Cuban” page:

Prior to his purchase of the Mavericks, Cuban co-founded Broadcast.com, the leading provider of multimedia and streaming on the Internet, in 1995, selling it to Yahoo! in July of 1999. Before Broadcast.com, Cuban co-founded MicroSolutions, a leading National Systems Integrator, in 1983, and later sold it to CompuServe.

So far, a month into the blog’s life, he’s writing mostly about NBA issues and matters concerning his upcoming ABC reality show, “The Benefactor,” in which he is to give away $1,000,000 to some lucky contestant.

This blog is a member of Jason Calacanis’s Weblogs, Inc. commercial blog publishing company. Rumor on the street is that Cuban may have put some serious funding into Weblogs, Inc. — a rumor we’ll follow up on here to see whether or not it pans out.

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First the “Majority Report,” hosted by Janeane Garofalo, had its own blog, now the “O’Franken Factor,” hosted by comedian Al Franken, is the lasted radio show of the new liberal talk radio network Air America to have a blog.

There’s something about talk radio and blogs that is a marriage made in heaven, for the zeolot who has just too much ranting to be contained in a three-hour talk show format. Interesting that Bill O’Reilly and Rush Limblaugh on the right don’t have blogs of their own. (Could RushLimblog.com be a better name for such a site?)

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Janeane Garofalo

Actress and left-wing poltical activist Janeane Garofalo is one of the hosts of the new liberal talk radio station Air America and she and host Sam Seder have also set up this companion weblog. That’s a no-brainer. Talk radio and weblogs are a match made in cyber-heaven.

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Dave Barry

The Miami Herald’s favorite columnist, humorist Dave Barry, has his own weblog. Interestingly, it took more than a year for the Herald to decide this was worth putting on their own servers, instead of on the free Blogspot service, where it lived previously.

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